Every work has its own toolsets, and probably most of the people think ours are the big Apple screens and Wacom tablets. Computers and digital drawing boards are essential in our daily work, however our main competence is clarity. We develop management systems for people, not for machines.
We have our domain expertise from working with e-commerce giants, teaching at various top 100 universities and being part of international digital agencies.
ANALYSE THE NEED
Even if we focus on only building management systems in our daily lives, we still learn from every client, because every situation is different.
Sometimes we advise our client to go with an existing tool like Basecamp, Asana, Podio or Trello. Why reinvent the wheel, right?
We focus on the cases where these tools cannot be applied, and deliver only custom-made management systems. Not the team adapts to the tool, the tool is designed around the team.
DEVELOP A SOLUTION
Lean methodology is in the core of our process, but this word started to become too fuzzy, right? So our secret sauce is the following. First, we map out the top 5 problems with the client in depth. Then we keep refining it until we reach to the top 2 or maximum 3 problems. This is important, we cannot focus on more complex problems at once and still be efficient.
80% our problems can be solved by focusing on the top 20% of the issues.
STAY IN THE LOOP
So far our clients were happy with the results of our work and asked us to continue the collaboration with further improvements. Our pricing model allows us to be competitive but fair to our clients. We rather like to work with fewer clients in a longer term within a close collaboration at this stage.